Career Timeline
Head of Prof. Services
2019 — Today
SECUTIX, Fort Lauderdale. Americas Delivery Director for SaaS ticketing. Built local PS team, grew LATAM ARR 6x, and cut backlog by 90%.
Prof. Services VP
2016 — 2018
Invoca, Miami. Led PMO for call-intel SaaS. Improved productivity by 20% and cut onboarding time by 30% via streamlined operations.
Program Management AVP
2013 — 2016
E2open, Miami. PMO lead for Supply Chain SaaS. Delivered 10+ gov projects, increased profitability, and led M&A delivery integrations.
Global PMO Senior Director
2011 — 2013
ICON-SCM, Miami. Led global PMO for Supply Chain Planning software. Managed 10 PMs, delivered 15 projects, and cut duration by 30%.
Project Portfolio Senior Director (2007–2011) / Project Director (2001–2007)
2001 — 2011
Oracle, Miami, FL. Responsible for delivery of Oracle ERP/Applications (on-premise) implementations, including Procure-to-Pay, for Telecom Strategic Accounts clients. Delivered 14 major projects; managed a $15M+ PS portfolio of 20+ projects. Oracle Customer Service Pacesetter Award, Q4 FY10.
1996 — 2000
Consulting Practice Director
Oracle, Lima, Peru (1999–2000) & Bogotá, Colombia (1996–1999). Managed Oracle's consulting practice in Peru and Colombia; delivered 31 combined ERP implementation projects; returned the Colombian practice to profitability.
Education & Certifications
- Bachelor's Degree, Industrial Engineering — Universidad de Lima (Valedictorian)
- PMP (2007–2014)
- Certified Scrum Master (2019–2021)
- Oracle Certified Project Manager, Level 5
- Oracle Bid Manager
- Oracle Customer Services Pacesetter Award